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Interior view
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Interior view
Interior view
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Exterior view
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Lobby
Swimming pool
Lobby
Swimming pool
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Swimming pool
Swimming pool
junior Suite Room with King bed with Hot Tub
Swimming pool
junior Suite Room with King bed with Hot Tub
Master Suite Room with Two Queen Beds with Hot Tub
Master Suite Room with Two Queen Beds with Hot Tub
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Swimming pool
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Queen Room with Two Queen Beds
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Facilities
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King Room
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Queen Room with Two Queen Beds
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Garden
King Room
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Garden
Fitness center
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Restaurant
Spa
Surrounding environment
Bathroom
Garden
Recreational facilities
Surrounding environment
Nearby attraction
Nearby attraction
Garden
Recreational facilities
Garden
Surrounding environment
Restaurant
Garden

Mayan Secret Hotel Boutique

8.6Rating
ExcellentRated by Guests
16Reviews

What to expect

Pros

  • 🌿Beautiful and tranquil surroundings
  • 🏊‍♂️Great pool and spa facilities
  • 🚗Convenient location for exploring nearby attractions
  • 🛏️Comfortable and spacious rooms with modern amenities
  • 🍳Delicious continental breakfast included
  • 🐶Pet-friendly accommodation
  • 🤝Friendly and helpful staff
  • 🌟Excellent service and attention to detail
  • 🌄Scenic views and natural surroundings
  • 💒Unique amenities like a chapel on the property

Cons

  • 💸Overpriced for the quality offered
  • 🚫Lack of nearby restaurants and services
  • 🛌Issues with room cleanliness and maintenance
  • 🍽️Limited dining options on-site
  • 🔒Problems with double charging and refunds
  • Delayed or unresolved refund processes
  • 📸Discrepancies between advertised and actual offerings
  • 🤷‍♀️Unreliable service and unprofessional behavior
  • 🌆Far distance from city center and attractions
  • 😞Disappointing experience based on high expectations

What this place has to offer

Things to do and ways to relaxFitness center, Golf course [on-site], Hot tub, On-site entertainment, Pool with view, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesContactless check-in/out, Daily housekeeping, Elevator, Facilities for disabled guests, Food delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

The 4-star Mayan Secret Hotel Boutique offers comfort and convenience whether you're on business or holiday in Chetumal. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. To be found at the hotel are 24-hour front desk, facilities for disabled guests, room service, airport transfer, car hire. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as whirlpool bathtub, air conditioning, desk, mini bar, balcony/terrace. Enjoy the hotel's recreational facilities, including hot tub, fitness center, sauna, outdoor pool, spa, before retiring to your room for a well-deserved rest. A welcoming atmosphere and excellent service are what you can expect during your stay at Mayan Secret Hotel Boutique.

Where you'll be sleeping

junior Suite Room with King bed with Hot Tub image 1
junior Suite Room with King bed with Hot Tub image 2
junior Suite Room with King bed with Hot Tub image 3
junior Suite Room with King bed with Hot Tub image 4
junior Suite Room with King bed with Hot Tub image 5
20 m²

junior Suite Room with King bed with Hot Tub

1 king bed

Master Suite Room with Two Queen Beds with Hot Tub image 1
Master Suite Room with Two Queen Beds with Hot Tub image 2
Master Suite Room with Two Queen Beds with Hot Tub image 3
Master Suite Room with Two Queen Beds with Hot Tub image 4
Master Suite Room with Two Queen Beds with Hot Tub image 5
20 m²

Master Suite Room with Two Queen Beds with Hot Tub

2 queen beds

King Room image 1
King Room image 2
King Room image 3
King Room image 4
20 m²

King Room

1 king bed

Queen Room with Two Queen Beds image 1
Queen Room with Two Queen Beds image 2
Queen Room with Two Queen Beds image 3
Queen Room with Two Queen Beds image 4
20 m²

Queen Room with Two Queen Beds

2 queen beds

Superior Room with Garden View image 1
20 m²

Superior Room with Garden View

Room Assigned on Arrival image 1

Room Assigned on Arrival

Junior Suite, Garden View image 1

Junior Suite, Garden View

What other guests say about this hotel

Where you'll be staying