Elite Deluxe Harbour View Suite - Suite room

Residence Club City View Room - Room plan

Residence Club Harbour View Room - Room plan

Hong Kong Space Museum - 1 km from property

Golden Bauhinia Square - 1.79 km from property

Hong Kong Convention & Exhibition Centre - 2.16 km from property

New World Millennium Hong Kong Hotel

Hong Kong, Hong Kong SAR, China

8.5Rating

ExcellentRated by Guests

11705Reviews

What to expect

Pros

🌟Exceptional service and hospitality from the staff
🎂Special gestures like birthday cakes and cards for guests
👍Clean and tidy rooms with high cleanliness standards
👏Responsive and attentive staff catering to guests' needs
🌇Great views from the rooms, especially of Victoria Harbour
🍽️Good restaurant options, including excellent buffets
🛏️Comfortable and well-appointed rooms with ample amenities
🤝Staff going above and beyond to help guests, even recovering lost passports
🛡️Efficient problem resolution and quick response to guest concerns
💖Warm and welcoming atmosphere making guests feel at home

Cons

❄️Inconsistent air conditioning, with some rooms not cooling enough
👎Issues with check-in process, including confusion over room types and charges
🚪Luggage delays and mismanagement during check-in and room allocation
🍰Limited or restricted meal options as a resolution to complaints
🤷Some staff members displaying abrupt or rude behavior towards guests
📱Inappropriate requests for positive reviews in exchange for gestures or services
🚴Limited facilities or services, like a rooftop pool that may not meet expectations
🔌Lack of international power outlets for easy device charging
🍳Limited food choices or quality issues with certain meal options
🧴Rooms needing better cleaning and maintenance standards for guest comfort

What this place has to offer

Things to do and ways to relaxFitness center, Golf course [on-site], On-site entertainment, Pool with view, Sauna, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Filipino, Hindi, Chinese [Mandarin], Thai, French, Chinese [Cantonese], Vietnamese, Japanese, Nepali, Malay

New World Millennium Hong Kong Hotel is perfectly located for both business and leisure guests in Hong Kong. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, postal service are there for guest's enjoyment. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, bathroom phone, carpeting, clothes rack, mirror. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, outdoor pool, steamroom. A welcoming atmosphere and excellent service are what you can expect during your stay at New World Millennium Hong Kong Hotel.