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Swissôtel Sydney

Sydney, Australia

8.8Rating

ExcellentRated by Guests

3074Reviews

What to expect

Pros

🏨Central location with easy access to shopping and theatre
🍹Great lobby bar with excellent drinks and food
🏊Amazing pool facilities with quick bar and food service
🍳Excellent breakfast options in various locations within the hotel
🛏️Comfortable and well-equipped rooms with amenities
🍽️High tea and delicious food options available in the club lounge
🚗Convenient location for transport options and easy access to attractions
🌆Quiet rooms with great views and comfortable bedding
🛎️Friendly and helpful staff providing excellent service
🍸Great variety and quality of drinks at the bar

Cons

🛋️Inconsistent room design and comfort levels
🚿Issues with bathroom amenities and temperature control
💼Hit-and-miss customer service experiences
🍴Mixed reviews on the quality and variety of dining options
🔑Problems with room key programming and check-out process
🛌Some guests experienced discomfort with bedding and room cleanliness
📴Pool maintenance closures and limited menu options
💰Issues with pricing and tariff expectations
⚙️Engineering problems affecting room functionality
🛎️Inconsistencies in hotel services impacting guest experiences

What this place has to offer

Things to do and ways to relaxFitness center, Golf course [on-site], Massage, Sauna, Spa, Spa/sauna, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Restaurant [halal], Room service [24-hour], Shared kitchen

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin], French, Korean

Ideally located in the prime touristic area of Sydney CBD, Swissotel Sydney promises a relaxing and wonderful visit. The hotel offers a wide range of amenities and perks to ensure you have a great time. Free Wi-Fi in all rooms, fax machine, photocopying, 24-hour front desk, 24-hour room service are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, non smoking rooms, air conditioning, heating, wake-up service. To enhance guests' stay, the hotel offers recreational facilities such as hot tub, fitness center, sauna, outdoor pool, spa. For reliable service and professional staff, Swissotel Sydney caters to your needs.