![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1727389688401/clxsfrdfu2jxb14ab320zswei.webp?width=1000&quality=80&format=webp&strip=true)
![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1727389688401/clxsfrdfu2jxd14abhxyf732w.webp?width=1000&quality=80&format=webp&strip=true)
Kigali Serena Hotel
8.7Rating
ExcellentRated by Guests
1,028Reviews
What to expect
Pros
- 🍽️Variety of dining options available
- 🏊Great pool facilities
- 💆Excellent spa services
- 🍹Bar with a good selection of drinks
- 🛏️Comfortable and clean rooms
- 🌄Beautiful view from the hotel
- 👍Friendly and accommodating staff
- 🍳Outstanding breakfast buffet
- 🚗Convenient hotel transportation services
- 🏝️Lovely spacious room with balcony
Cons
- 💰Room rates may vary, check pricing carefully
- 🥐Limited breakfast options for a 5-star hotel
- 🏨Hotel starting to look tired, needs an update
- 🔥Rooms can get too hot without proper air conditioning
- 🚿Issues with bathroom tap and cleanliness
- 🕰️Slow check-in process
- 🚶♂️Not within walking distance to attractions
- 💸Expensive hotel taxi service
- 🛏️Rooms may not meet expected standards for a 5-star hotel
- 🍽️Limited menu selection with few dietary options
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Foot bath, Golf course [on-site], Hot tub, Light therapy, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, French
Set in a prime location of Kigali, Kigali Serena Hotel puts everything the city has to offer just outside your doorstep. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at the Kigali Serena Hotel. Each guestroom is elegantly furnished and equipped with handy amenities. Take a break from a long day and make use of fitness center, outdoor pool, spa. For reliable service and professional staff, Kigali Serena Hotel caters to your needs.
Where you'll be sleeping
30 m²
Superior Room
2 single beds and 1 king bed
30 m²
Deluxe Room
2 single beds and 1 king bed
30 m²
Standard
2 single beds and 1 queen bed
70 m²
Executive Suite
1 king bed
40 m²
Junior Suite
1 king bed
25 m²
Prime Rooms
1 king bed or 2 single beds
Studio Suite
Standard Room
Room Assigned on Arrival
Superior Room
What other guests say about this hotel
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